All emails sent to customers contained broken links for an entire day, disrupting communication and potentially harming business operations.

The business was not alerted when Zendesk servers crashed, causing them to waste 24-48 hours troubleshooting before realizing the problem was on Zendesk's side.

The business struggles with managing software upgrades, downgrades, compatibility issues, and invoicing problems that disrupt operations.

FlowGuard Priority Management Platform

A critical support case has been stuck in 'escalated' status for six months with no updates or resolution from the vendor.

My online store was unexpectedly deactivated without any prior warning or notification from the platform.