A business owner cannot access a locked tax setting in their accounting software and has received no support response for 3 days despite contacting them through their chatbot, with no phone support av
0
Accounting/BookkeepingSoftware Usability
56
Opp. Score
1
Reports
4High
Avg Severity
100%
rising
3/12/2026
First Seen
Solutions (0)
Discussion (0)
No comments yet
Industries Affected
- Accounting/Bookkeeping1 reports
Similar App Ideas
- An accounting professional was banned from Claude Cowork without warning while trying to use bank statements to create profit/loss reports for clients, and their appeal has gone unanswered.1 reports
- Customer support goes silent when problems aren't immediately fixable, and payment receipts in Xero don't sync properly with Clio, causing frequent errors.1 reports
- A worker is stuck between ineffective automated support (chatbot), unresponsive human support (manager), and technical issues (broken webpage links) when trying to resolve an issue.1 reports
- Verified funds are being held by a payment platform, and the user cannot reach customer support to resolve the issue.1 reports
- TaxFlow Crisis Manager1 reports