The business is still being charged for Paychex payroll services in 2026 despite canceling the service in 2025.

Paychex continues to charge for services after cancellation, indicating poor cancellation processes, lack of clear termination procedures, or billing system flaws that fail to stop charges when services are discontinued.

Severity

4High

Willingness to Pay

implied

Added

Mar 27, 2026

App Concept

CancelGuard Pro

CancelGuard Pro is a subscription management and cancellation verification platform that automatically tracks service cancellations and ensures billing stops as promised. It monitors your accounts, verifies termination dates with providers, and provides dispute resolution support when companies continue charging after cancellation. Unlike manual tracking or hoping companies honor cancellations, CancelGuard provides automated verification and protection against zombie charges.

Key Features

Automated cancellation tracking and verification
Real-time billing monitoring across all subscriptions
Dispute resolution support with documentation
Cancellation confirmation and receipt generation

Target Users: Small business owners and office managers across all industries who manage multiple software/service subscriptions

Revenue Model: $19/mo per business SaaS subscription with tiered pricing based on number of subscriptions monitored

Existing Solutions Mentioned

Paychex

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