The user is frustrated with being forced to use an app's built-in tracking feature instead of having the flexibility to use their preferred tracking method.

TrackFlex Connect

TrackFlex Connect is a middleware platform that allows businesses to seamlessly integrate their preferred tracking tools with any business app. It provides API connectors and workflow automation that lets users maintain their existing tracking systems while still using the core features of business applications. Unlike rigid apps that force specific tracking methods, TrackFlex Connect gives users complete control over their workflow.