HVACDiagnostics & Troubleshooting
Carrier no longer offers phone tech support for air cooled chillers under 25 tons, forcing service calls at billable rates even for password issues.
0
Opp. Score
56
Reports
2
Severity
4High
Trend
200%
rising
First Seen
May 29, 2026
Solutions (0)
Problem Reports (2)
HVAC Engineer On-Demand
Commercial HVAC contractor cannot get tech support from the carrier branch for units over 25 tons, and the manufacturer engineer is unresponsive.
HVAC4HighOwner
ChillerConnect Remote Diagnostics
Carrier no longer offers phone tech support for air cooled chillers under 25 tons, forcing service calls at billable rates even for password issues.
HVAC4HighOwner
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