The Zendesk dashboard is confusing and difficult to navigate, making it hard to find features and manage settings.

Mailchimp's interface is very difficult to navigate, making it hard to find needed features despite liking its automation and templates.

Monday.com has poor customer service and frequent bugs that prevent proper handling of basic workflow needs for a small team.

Monday.com lacks essential core features needed for effective project management despite being used across multiple companies.

The user struggles with an overly complex, wide-spreadsheet template that makes data analysis difficult and inefficient.

DrChrono's reporting features are not intuitive or user-friendly, making it difficult to generate accurate reports even when patient data is available in the system.