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Accounting & BookkeepingAccount Reconciliation / Discrepancy Resolution3MediumAccountant$ implied

D365 F&O native Bank Reconciliation cannot complete reconciliation for a zero balance account when the GL balance is non-zero and offsetting ZBA transfers are not loaded.

The native Bank Rec module requires a balance that matches GL, but for a zero-balance account the bank balance is $0 while GL has pending items; the system cannot complete the recon without loading offsetting ZBA transactions or allowing a forced match.

Severity

3Medium

Willingness to Pay

implied

Added

Jul 17, 2026

Workarounds Described

manually matched bank and AP GL transactions line by line in an Excel workbook

Implied Software Gaps

Bank reconciliation module that auto-loads offsetting ZBA transfer transactions to allow zero-balance completion
Ability to reconcile a bank account with a $0 statement balance despite non-zero GL balance by recognizing pending system-generated transfers

Existing Solutions Mentioned

Microsoft Dynamics 365 Finance & Operations native Bank ReconciliationExcel workbook manual reconciliation

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