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General Business Services
General Business Services
108 problems reported
108
Problems
0
App Ideas
3
Medium
Avg Severity
10
Categories
Top Problem Categories
for General Business Services
Software Usability
16 reports
Scheduling & Appointments
14 reports
System Integration
10 reports
Customer Communication
9 reports
Software Selection & Evaluation
8 reports
Payroll & Tax Management
6 reports
Vendor Selection & Management
5 reports
Marketing & Lead Generation
5 reports
Record Keeping
5 reports
Employee Management
4 reports
Top App Ideas
for General Business Services
View all
The business has inefficient customer care processes and difficulty accessing data reports.
5 reports
Customer Communication
3
Medium
Rising
(500%)
The business is locked into very expensive and inflexible contracts that are difficult to change or exit.
3 reports
Vendor Selection & Management
3
Medium
Rising
(300%)
The user needs to speak with a professional who can provide actual help and make decisions regarding ADP services.
3 reports
Software Selection & Evaluation
3
Medium
Rising
(300%)
Paychex payroll system consistently fails to accurately display and track PTO and sick time accruals and usage for employees over a 9-month period.
3 reports
Payroll & Tax Management
4
High
Rising
(300%)
The user's current software has inadequate reporting capabilities and poor customer support.
2 reports
Reporting & Analytics
3
Medium
Rising
(200%)
The business lacks a simple, reliable way to generate receipts for customer payments.
2 reports
Invoicing & Billing
3
Medium
Rising
(200%)
Top Problems by Severity
View all
DocGuard Pro
A software upgrade caused the loss of all scanned invoices, creating a critical data loss situation.
5
Critical
Document Management
|
Owner
BizIntel Payflow
The user's current system lacks reporting, dashboards, and functional payroll capabilities.
4
High
Reporting & Analytics
|
Owner
AlertFlow Pro
The business experiences critical delays in receiving timely alerts about important operational events, leading to missed opportunities and potential losses.
4
High
Operations Management
|
Owner
AccessFlow Unblocker
Employees are being blocked from accessing necessary systems or tools every day for six months, severely disrupting work.
4
High
System Integration
|
Employee
SiteLaunch Shield
The business is being charged for website development before the site is actually live and functional, while also lacking sufficient time to properly build the site.
4
High
Website Management
|
Owner
AuthFlow Secure
The user cannot reliably sign into Sage payroll software due to a cumbersome multi-device verification process that requires both phone and tablet access simultaneously.
4
High
Software Usability
|
Employee
ScreenFlow Adapt
The user cannot fully use Monday.com on their 15-inch laptop because popups and interface elements get cut off, making the software unusable for their work.
4
High
Software Usability
|
Manager
PayrollGuard Pro
Wave payroll software is malfunctioning and there is no customer support available to help resolve the issues.
4
High
Payroll & Tax Management
|
Owner
ConnectGuard Pro
The business experiences constant delays due to endless connectivity issues that disrupt operations.
4
High
System Integration
|
Owner
CollectFlow Pro
The business owner struggles with collecting payments from non-paying customers despite using legal remedies like liens and lawsuits.
4
High
Payment Processing
|
Owner
PayGuard Pro
The business owner struggles with unpaid invoices and the difficulty of recovering money through legal means like liens.
4
High
Payment Processing
|
Owner
ChatGuard Pro
The chat widget on our website is unreliable (doesn't appear for many customers) and overly expensive for the poor performance.
4
High
Customer Communication
|
Owner
PortFlow Pro
A business owner has been unable to port their business phone numbers to a new provider for three months due to delays and complications.
4
High
System Integration
|
Owner
SupportGuard Pro
The user's business system keeps failing with no available support to resolve the issues.
4
High
Software Usability
|
Owner
ToolTrust Pro
The worker has inadequate tools and was defrauded of £2,000.
4
High
Equipment Management
|
Owner
Existing Tools Mentioned
adp
4x mentioned
paychex
3x mentioned
calendly
2x mentioned
google's appointment scheduler
1x mentioned
google's free appointment scheduler
1x mentioned
leins
1x mentioned
lawsuits
1x mentioned
excel
1x mentioned
Who Has These Problems
Owner
76 reports
Manager
9 reports
Administrator
8 reports
Solo Operator
7 reports
Employee
6 reports
Office Manager
2 reports
