Market Analytics
Where unsolved operational pain actually concentrates, across 23,371 problems reported by workers in 87 industries. Everything here is aggregated from the same corpus the API serves — and is itself available as JSON at /api/v1/analytics.
- Problems
- 23,371
- 6,847 rated 4+ severity
- Opportunities
- 11,033
- 1,313 fully analysed
- Name a failing tool
- 10,339
- 44.2% of all problems
- Would pay outright
- 867
- 19,443 more implied it
How far back the corpus reaches
Reports per quarter, plotted on the date the problem was reported — the source post’s own timestamp, not when we classified it. Useful for judging whether a date filter will return anything; the corpus thins out fast before about 2022.
This is not a market trend, and 2026 is excluded. Crawling began in the second quarter of 2026 and back-filled whatever was still reachable, so that single quarter holds 20,518 reports against fewer than 400 in any quarter before it. Plotting it would say “business problems exploded in 2026” when it means “we switched the crawler on”. The same recency bias shades the earlier years more gently: older posts are simply harder to find. Read this as coverage, never as demand. For comparisons that do hold, use the share-shift figures below, which divide the collection bias out.
Industries by volume
Problems reported, with average severity.
- General Business Services3.0 sev3,156 problems
- Automotive Repair3.2 sev1,757 problems
- Accounting & Bookkeeping3.2 sev1,676 problems
- Home Services3.1 sev1,618 problems
- Education3.2 sev1,606 problems
- Health, Wellness, and Beauty3.3 sev1,288 problems
- Field Service3.0 sev1,028 problems
- Plumbing3.0 sev968 problems
- Software and Technology3.0 sev928 problems
- Trucking & Logistics3.5 sev926 problems
- Lawn Care2.8 sev801 problems
- Real Estate3.1 sev746 problems
- Construction3.1 sev717 problems
- Healthcare3.6 sev707 problems
- Property Management3.2 sev690 problems
Categories by volume
What kind of problem, regardless of industry.
- Diagnostics & Troubleshooting3.4 sev940 problems
- Repair and Maintenance Decisions3.1 sev930 problems
- Compliance Management3.4 sev870 problems
- Equipment Management2.9 sev867 problems
- Workflow Management3.1 sev826 problems
- Financial Management3.2 sev776 problems
- Client Communication & Experience3.0 sev753 problems
- Accounting & Financial Management3.1 sev626 problems
- Client Management3.1 sev541 problems
- Client Acquisition3.3 sev459 problems
- Installation & Assembly2.8 sev447 problems
- Marketing & Advertising3.1 sev445 problems
- Field Service Management3.0 sev402 problems
- Sourcing & Procurement3.1 sev387 problems
- Tooling & Equipment2.7 sev385 problems
Where people say they would pay
Ranked by the share of problems where someone stated outright that they would pay for a fix — the strongest demand signal in the corpus, and a rare one at 3.7% overall. Industries with fewer than 50 reported problems are excluded, since a single comment would otherwise top the table.
| Industry | Problems | Would pay | Rate |
|---|---|---|---|
| Pest and Wildlife Management | 250 | 28 | 11.2% |
| Medical Practice | 63 | 6 | 9.5% |
| Marketing & Advertising | 275 | 22 | 8% |
| E-commerce | 405 | 30 | 7.4% |
| Manufacturing | 170 | 10 | 5.9% |
| Software and Technology | 928 | 47 | 5.1% |
| Healthcare | 707 | 35 | 5% |
| Accounting & Bookkeeping | 1,676 | 77 | 4.6% |
| Property Management | 690 | 31 | 4.5% |
| Restaurants & Food Service | 419 | 17 | 4.1% |
| Automotive Repair | 1,757 | 70 | 4% |
| Health, Wellness, and Beauty | 1,288 | 50 | 3.9% |
Where industry meets problem type
The densest intersections in the corpus. A dark cell means many independent people in that industry described that kind of problem — which is exactly where a narrow, vertical product has room. Click any cell to see the underlying problems.
| Industry | Repair and Maintenance Decisions | Diagnostics & Troubleshooting | Compliance Management | Equipment Management | Financial Management | Workflow Management | Accounting & Financial Management | Client Communication & Experience | Client Management | Client Acquisition |
|---|---|---|---|---|---|---|---|---|---|---|
| General Business Services | 11 | 1 | 142 | 59 | 243 | 172 | 144 | 150 | 137 | 73 |
| Automotive Repair | 322 | 470 | 12 | 143 | 29 | 42 | · | 14 | 12 | 5 |
| Accounting & Bookkeeping | · | 1 | 95 | · | 176 | 116 | 323 | 43 | 31 | 31 |
| Home Services | 118 | 32 | 21 | 134 | 47 | 66 | 7 | 71 | 73 | 68 |
| Field Service | 99 | 81 | 43 | 87 | 20 | 32 | 2 | 26 | 12 | 6 |
| Health, Wellness, and Beauty | · | 5 | 126 | 41 | 21 | 62 | 4 | 55 | 51 | 18 |
| Plumbing | 194 | 98 | 17 | 18 | · | 3 | · | 6 | · | 5 |
| Real Estate | · | · | 53 | · | 22 | 13 | 4 | 109 | 59 | 38 |
| Trucking & Logistics | 7 | 17 | 107 | 58 | 50 | 35 | 1 | 1 | 5 | 11 |
| Lawn Care | 30 | 18 | 1 | 99 | 1 | 4 | · | 1 | · | 8 |
| Software and Technology | · | 1 | 9 | · | 19 | 50 | 25 | 11 | 18 | 23 |
| Education | · | · | 34 | 9 | 6 | 39 | 4 | 23 | 7 | 14 |
Gaining and losing ground
Change in each category’s share of all reports, last 12 months against the 12 before. Share rather than raw count on purpose: total volume grew enormously as collection ramped up, so a count comparison would show everything “growing” several thousand percent and mean nothing. This is a modest signal on a small prior base — read it as a hint, not a finding.
Gaining share
Losing share
Incumbents people complain about
Full Tool Gap Index →What people say they are using when they describe something failing them. Product-name variants are folded together, so QuickBooks Online and QBO count once.
- QuickBooksAccounting & Bookkeeping509 mentions
- SpreadsheetsGeneral Business Services307 mentions
- ExcelAccounting & Bookkeeping290 mentions
- Microsoft TeamsSoftware and Technology107 mentions
- InstagramGeneral Business Services107 mentions
- SquareRetail92 mentions
- NotionSoftware and Technology87 mentions
- ChatGPTAccounting & Bookkeeping80 mentions
- XeroAccounting & Bookkeeping79 mentions
- Google SheetsGeneral Business Services71 mentions
- FacebookGeneral Business Services66 mentions
- Google AdsGeneral Business Services64 mentions
Tool Gap Index
Per-tool pages showing exactly what people wish each incumbent did, and the manual workarounds they have resorted to instead.
Get the raw data
Every number here is derived from an export you can download. CSV or JSONL, filtered however you like.
Figures refresh hourly. Severity, opportunity score and build complexity are language-model judgements over text, useful for ranking but not measurements — see the field dictionary for what each one actually means and how the corpus is biased.