Market Analytics
Where unsolved operational pain actually concentrates, across 26,940 problems reported by workers in 91 industries. Everything here is aggregated from the same corpus the API serves — and is itself available as JSON at /api/v1/analytics.
- Problems
- 26,940
- 8,258 rated 4+ severity
- Opportunities
- 12,135
- 1,471 fully analysed
- Name a failing tool
- 11,851
- 44.0% of all problems
- Would pay outright
- 957
- 22,500 more implied it
How far back the corpus reaches
Reports per quarter, plotted on the date the problem was reported — the source post’s own timestamp, not when we classified it. Useful for judging whether a date filter will return anything; the corpus thins out fast before about 2022.
This is not a market trend, and 2026 is excluded. Crawling began in the second quarter of 2026 and back-filled whatever was still reachable, so that single quarter holds 24,070 reports against fewer than 400 in any quarter before it. Plotting it would say “business problems exploded in 2026” when it means “we switched the crawler on”. The same recency bias shades the earlier years more gently: older posts are simply harder to find. Read this as coverage, never as demand. For comparisons that do hold, use the share-shift figures below, which divide the collection bias out.
Industries by volume
Problems reported, with average severity.
- General Business Services3.0 sev3,349 problems
- Education3.3 sev2,454 problems
- Accounting & Bookkeeping3.2 sev2,162 problems
- Automotive Repair3.2 sev1,775 problems
- Home Services3.1 sev1,655 problems
- Health, Wellness, and Beauty3.3 sev1,327 problems
- Healthcare3.6 sev1,240 problems
- Software and Technology3.0 sev1,117 problems
- Field Service3.0 sev1,042 problems
- Plumbing3.0 sev989 problems
- Real Estate3.2 sev986 problems
- Trucking & Logistics3.5 sev936 problems
- Property Management3.2 sev913 problems
- Lawn Care2.8 sev806 problems
- Construction3.1 sev773 problems
Categories by volume
What kind of problem, regardless of industry.
- Compliance Management3.4 sev975 problems
- Diagnostics & Troubleshooting3.4 sev957 problems
- Repair and Maintenance Decisions3.1 sev934 problems
- Workflow Management3.2 sev927 problems
- Client Communication & Experience3.1 sev875 problems
- Equipment Management2.9 sev875 problems
- Financial Management3.2 sev822 problems
- Accounting & Financial Management3.1 sev698 problems
- Client Management3.1 sev562 problems
- Client Acquisition3.3 sev510 problems
- Marketing & Advertising3.0 sev468 problems
- Installation & Assembly2.8 sev452 problems
- Sourcing & Procurement3.1 sev412 problems
- Field Service Management3.0 sev410 problems
- Data Management3.2 sev399 problems
Where people say they would pay
Ranked by the share of problems where someone stated outright that they would pay for a fix — the strongest demand signal in the corpus, and a rare one at 3.6% overall. Industries with fewer than 50 reported problems are excluded, since a single comment would otherwise top the table.
| Industry | Problems | Would pay | Rate |
|---|---|---|---|
| Financial Services | 75 | 9 | 12% |
| Pest and Wildlife Management | 263 | 29 | 11% |
| Medical Practice | 70 | 6 | 8.6% |
| Marketing & Advertising | 302 | 23 | 7.6% |
| E-commerce | 455 | 31 | 6.8% |
| Manufacturing | 191 | 11 | 5.8% |
| Veterinary Services | 59 | 3 | 5.1% |
| Software and Technology | 1,117 | 51 | 4.6% |
| Accounting & Bookkeeping | 2,162 | 90 | 4.2% |
| Automotive Repair | 1,775 | 70 | 3.9% |
| Healthcare | 1,240 | 48 | 3.9% |
| Property Management | 913 | 35 | 3.8% |
Where industry meets problem type
The densest intersections in the corpus. A dark cell means many independent people in that industry described that kind of problem — which is exactly where a narrow, vertical product has room. Click any cell to see the underlying problems.
| Industry | Repair and Maintenance Decisions | Compliance Management | Diagnostics & Troubleshooting | Workflow Management | Financial Management | Client Communication & Experience | Accounting & Financial Management | Equipment Management | Client Management | Client Acquisition |
|---|---|---|---|---|---|---|---|---|---|---|
| General Business Services | 12 | 148 | 1 | 178 | 251 | 159 | 151 | 59 | 139 | 75 |
| Automotive Repair | 322 | 12 | 472 | 42 | 29 | 17 | · | 143 | 12 | 5 |
| Accounting & Bookkeeping | · | 121 | 2 | 138 | 195 | 52 | 353 | · | 34 | 37 |
| Home Services | 119 | 21 | 35 | 67 | 48 | 75 | 7 | 134 | 73 | 69 |
| Field Service | 99 | 43 | 81 | 33 | 20 | 26 | 2 | 88 | 12 | 6 |
| Health, Wellness, and Beauty | · | 126 | 5 | 62 | 23 | 60 | 5 | 41 | 51 | 21 |
| Real Estate | · | 57 | · | 20 | 24 | 135 | 7 | · | 68 | 47 |
| Plumbing | 194 | 17 | 100 | 4 | · | 7 | · | 18 | · | 8 |
| Trucking & Logistics | 7 | 109 | 17 | 35 | 50 | 2 | 1 | 58 | 5 | 11 |
| Education | · | 44 | · | 43 | 6 | 34 | 4 | 11 | 8 | 16 |
| Software and Technology | · | 10 | 1 | 52 | 20 | 11 | 26 | · | 18 | 25 |
| Healthcare | · | 31 | 4 | 40 | 3 | 15 | 2 | 6 | · | 1 |
Gaining and losing ground
Change in each category’s share of all reports, last 12 months against the 12 before. Share rather than raw count on purpose: total volume grew enormously as collection ramped up, so a count comparison would show everything “growing” several thousand percent and mean nothing. This is a modest signal on a small prior base — read it as a hint, not a finding.
Gaining share
Losing share
- Business Development-47.4%
- Equipment Management-38%
- User Experience-37.1%
- Content Management-33.2%
- Scheduling & Booking-22.8%
- Operations Management-18.3%
Incumbents people complain about
Full Tool Gap Index →What people say they are using when they describe something failing them. Product-name variants are folded together, so QuickBooks Online and QBO count once.
- QuickBooksAccounting & Bookkeeping649 mentions
- SpreadsheetsGeneral Business Services350 mentions
- ExcelAccounting & Bookkeeping345 mentions
- Microsoft TeamsSoftware and Technology145 mentions
- InstagramGeneral Business Services126 mentions
- SquareRetail117 mentions
- NotionSoftware and Technology116 mentions
- XeroAccounting & Bookkeeping104 mentions
- ChatGPTAccounting & Bookkeeping96 mentions
- FacebookGeneral Business Services93 mentions
- Google SheetsGeneral Business Services82 mentions
- ShopifyE-commerce73 mentions
Tool Gap Index
Per-tool pages showing exactly what people wish each incumbent did, and the manual workarounds they have resorted to instead.
Get the raw data
Every number here is derived from an export you can download. CSV or JSONL, filtered however you like.
Figures refresh hourly. Severity, opportunity score and build complexity are language-model judgements over text, useful for ranking but not measurements — see the field dictionary for what each one actually means and how the corpus is biased.