Market Analytics

Where unsolved operational pain actually concentrates, across 23,371 problems reported by workers in 87 industries. Everything here is aggregated from the same corpus the API serves — and is itself available as JSON at /api/v1/analytics.

Problems
23,371
6,847 rated 4+ severity
Opportunities
11,033
1,313 fully analysed
Name a failing tool
10,339
44.2% of all problems
Would pay outright
867
19,443 more implied it

How far back the corpus reaches

Reports per quarter, plotted on the date the problem was reported — the source post’s own timestamp, not when we classified it. Useful for judging whether a date filter will return anything; the corpus thins out fast before about 2022.

2019peak 315 in 20252025

This is not a market trend, and 2026 is excluded. Crawling began in the second quarter of 2026 and back-filled whatever was still reachable, so that single quarter holds 20,518 reports against fewer than 400 in any quarter before it. Plotting it would say “business problems exploded in 2026” when it means “we switched the crawler on”. The same recency bias shades the earlier years more gently: older posts are simply harder to find. Read this as coverage, never as demand. For comparisons that do hold, use the share-shift figures below, which divide the collection bias out.

Industries by volume

Problems reported, with average severity.

  1. General Business Services3.0 sev3,156 problems
  2. Automotive Repair3.2 sev1,757 problems
  3. Accounting & Bookkeeping3.2 sev1,676 problems
  4. Home Services3.1 sev1,618 problems
  5. Education3.2 sev1,606 problems
  6. Health, Wellness, and Beauty3.3 sev1,288 problems
  7. Field Service3.0 sev1,028 problems
  8. Plumbing3.0 sev968 problems
  9. Software and Technology3.0 sev928 problems
  10. Trucking & Logistics3.5 sev926 problems
  11. Lawn Care2.8 sev801 problems
  12. Real Estate3.1 sev746 problems
  13. Construction3.1 sev717 problems
  14. Healthcare3.6 sev707 problems
  15. Property Management3.2 sev690 problems

Categories by volume

What kind of problem, regardless of industry.

  1. Diagnostics & Troubleshooting3.4 sev940 problems
  2. Repair and Maintenance Decisions3.1 sev930 problems
  3. Compliance Management3.4 sev870 problems
  4. Equipment Management2.9 sev867 problems
  5. Workflow Management3.1 sev826 problems
  6. Financial Management3.2 sev776 problems
  7. Client Communication & Experience3.0 sev753 problems
  8. Accounting & Financial Management3.1 sev626 problems
  9. Client Management3.1 sev541 problems
  10. Client Acquisition3.3 sev459 problems
  11. Installation & Assembly2.8 sev447 problems
  12. Marketing & Advertising3.1 sev445 problems
  13. Field Service Management3.0 sev402 problems
  14. Sourcing & Procurement3.1 sev387 problems
  15. Tooling & Equipment2.7 sev385 problems

Where people say they would pay

Ranked by the share of problems where someone stated outright that they would pay for a fix — the strongest demand signal in the corpus, and a rare one at 3.7% overall. Industries with fewer than 50 reported problems are excluded, since a single comment would otherwise top the table.

Where industry meets problem type

The densest intersections in the corpus. A dark cell means many independent people in that industry described that kind of problem — which is exactly where a narrow, vertical product has room. Click any cell to see the underlying problems.

Number of reported problems at each industry and category intersection.
IndustryRepair and Maintenance DecisionsDiagnostics & TroubleshootingCompliance ManagementEquipment ManagementFinancial ManagementWorkflow ManagementAccounting & Financial ManagementClient Communication & ExperienceClient ManagementClient Acquisition
General Business Services1111425924317214415013773
Automotive Repair322470121432942·14125
Accounting & Bookkeeping·195·176116323433131
Home Services118322113447667717368
Field Service998143872032226126
Health, Wellness, and Beauty·51264121624555118
Plumbing194981718·3·6·5
Real Estate··53·221341095938
Trucking & Logistics71710758503511511
Lawn Care301819914·1·8
Software and Technology·19·195025111823
Education··349639423714

Gaining and losing ground

Change in each category’s share of all reports, last 12 months against the 12 before. Share rather than raw count on purpose: total volume grew enormously as collection ramped up, so a count comparison would show everything “growing” several thousand percent and mean nothing. This is a modest signal on a small prior base — read it as a hint, not a finding.

Incumbents people complain about

Full Tool Gap Index →

What people say they are using when they describe something failing them. Product-name variants are folded together, so QuickBooks Online and QBO count once.

Tool Gap Index

Per-tool pages showing exactly what people wish each incumbent did, and the manual workarounds they have resorted to instead.

Get the raw data

Every number here is derived from an export you can download. CSV or JSONL, filtered however you like.

Figures refresh hourly. Severity, opportunity score and build complexity are language-model judgements over text, useful for ranking but not measurements — see the field dictionary for what each one actually means and how the corpus is biased.

Join the beta — full access for the first 1,000 builders

Join Beta