Market Analytics
Where unsolved operational pain actually concentrates, across 23,894 problems reported by workers in 88 industries. Everything here is aggregated from the same corpus the API serves — and is itself available as JSON at /api/v1/analytics.
- Problems
- 23,894
- 7,040 rated 4+ severity
- Opportunities
- 11,137
- 1,334 fully analysed
- Name a failing tool
- 10,564
- 44.2% of all problems
- Would pay outright
- 882
- 19,881 more implied it
How far back the corpus reaches
Reports per quarter, plotted on the date the problem was reported — the source post’s own timestamp, not when we classified it. Useful for judging whether a date filter will return anything; the corpus thins out fast before about 2022.
This is not a market trend, and 2026 is excluded. Crawling began in the second quarter of 2026 and back-filled whatever was still reachable, so that single quarter holds 21,028 reports against fewer than 400 in any quarter before it. Plotting it would say “business problems exploded in 2026” when it means “we switched the crawler on”. The same recency bias shades the earlier years more gently: older posts are simply harder to find. Read this as coverage, never as demand. For comparisons that do hold, use the share-shift figures below, which divide the collection bias out.
Industries by volume
Problems reported, with average severity.
- General Business Services3.0 sev3,182 problems
- Automotive Repair3.2 sev1,758 problems
- Accounting & Bookkeeping3.2 sev1,755 problems
- Education3.2 sev1,714 problems
- Home Services3.1 sev1,622 problems
- Health, Wellness, and Beauty3.3 sev1,296 problems
- Field Service3.0 sev1,029 problems
- Plumbing3.0 sev973 problems
- Software and Technology3.0 sev971 problems
- Trucking & Logistics3.5 sev926 problems
- Lawn Care2.8 sev801 problems
- Real Estate3.1 sev785 problems
- Healthcare3.6 sev777 problems
- Construction3.1 sev728 problems
- Property Management3.2 sev721 problems
Categories by volume
What kind of problem, regardless of industry.
- Diagnostics & Troubleshooting3.4 sev943 problems
- Repair and Maintenance Decisions3.1 sev931 problems
- Compliance Management3.4 sev880 problems
- Equipment Management2.9 sev868 problems
- Workflow Management3.1 sev833 problems
- Financial Management3.2 sev782 problems
- Client Communication & Experience3.0 sev764 problems
- Accounting & Financial Management3.1 sev635 problems
- Client Management3.1 sev544 problems
- Client Acquisition3.3 sev467 problems
- Installation & Assembly2.8 sev447 problems
- Marketing & Advertising3.1 sev447 problems
- Field Service Management3.0 sev402 problems
- Sourcing & Procurement3.1 sev391 problems
- Tooling & Equipment2.7 sev385 problems
Where people say they would pay
Ranked by the share of problems where someone stated outright that they would pay for a fix — the strongest demand signal in the corpus, and a rare one at 3.7% overall. Industries with fewer than 50 reported problems are excluded, since a single comment would otherwise top the table.
| Industry | Problems | Would pay | Rate |
|---|---|---|---|
| Pest and Wildlife Management | 251 | 28 | 11.2% |
| Medical Practice | 63 | 6 | 9.5% |
| Marketing & Advertising | 278 | 22 | 7.9% |
| E-commerce | 408 | 30 | 7.4% |
| Manufacturing | 173 | 11 | 6.4% |
| Software and Technology | 971 | 47 | 4.8% |
| Healthcare | 777 | 37 | 4.8% |
| Accounting & Bookkeeping | 1,755 | 78 | 4.4% |
| Property Management | 721 | 31 | 4.3% |
| Automotive Repair | 1,758 | 70 | 4% |
| Restaurants & Food Service | 429 | 17 | 4% |
| Health, Wellness, and Beauty | 1,296 | 50 | 3.9% |
Where industry meets problem type
The densest intersections in the corpus. A dark cell means many independent people in that industry described that kind of problem — which is exactly where a narrow, vertical product has room. Click any cell to see the underlying problems.
| Industry | Repair and Maintenance Decisions | Diagnostics & Troubleshooting | Compliance Management | Equipment Management | Financial Management | Workflow Management | Accounting & Financial Management | Client Communication & Experience | Client Management | Client Acquisition |
|---|---|---|---|---|---|---|---|---|---|---|
| General Business Services | 11 | 1 | 142 | 59 | 244 | 172 | 145 | 150 | 137 | 73 |
| Automotive Repair | 322 | 470 | 12 | 143 | 29 | 42 | · | 14 | 12 | 5 |
| Accounting & Bookkeeping | · | 1 | 97 | · | 177 | 118 | 329 | 44 | 32 | 33 |
| Home Services | 118 | 32 | 21 | 134 | 48 | 66 | 7 | 71 | 73 | 68 |
| Field Service | 99 | 81 | 43 | 87 | 20 | 32 | 2 | 26 | 12 | 6 |
| Health, Wellness, and Beauty | · | 5 | 126 | 41 | 22 | 62 | 4 | 55 | 51 | 18 |
| Plumbing | 194 | 99 | 17 | 18 | · | 4 | · | 7 | · | 5 |
| Real Estate | · | · | 54 | · | 23 | 14 | 4 | 113 | 61 | 41 |
| Trucking & Logistics | 7 | 17 | 107 | 58 | 50 | 35 | 1 | 1 | 5 | 11 |
| Lawn Care | 30 | 18 | 1 | 99 | 1 | 4 | · | 1 | · | 8 |
| Software and Technology | · | 1 | 9 | · | 19 | 50 | 26 | 11 | 18 | 23 |
| Education | · | · | 34 | 9 | 6 | 39 | 4 | 23 | 7 | 14 |
Gaining and losing ground
Change in each category’s share of all reports, last 12 months against the 12 before. Share rather than raw count on purpose: total volume grew enormously as collection ramped up, so a count comparison would show everything “growing” several thousand percent and mean nothing. This is a modest signal on a small prior base — read it as a hint, not a finding.
Gaining share
Losing share
Incumbents people complain about
Full Tool Gap Index →What people say they are using when they describe something failing them. Product-name variants are folded together, so QuickBooks Online and QBO count once.
- QuickBooksAccounting & Bookkeeping529 mentions
- SpreadsheetsGeneral Business Services312 mentions
- ExcelAccounting & Bookkeeping296 mentions
- Microsoft TeamsSoftware and Technology117 mentions
- InstagramGeneral Business Services110 mentions
- SquareRetail103 mentions
- NotionSoftware and Technology96 mentions
- XeroAccounting & Bookkeeping83 mentions
- ChatGPTAccounting & Bookkeeping82 mentions
- Google SheetsGeneral Business Services71 mentions
- FacebookGeneral Business Services70 mentions
- Google AdsGeneral Business Services66 mentions
Tool Gap Index
Per-tool pages showing exactly what people wish each incumbent did, and the manual workarounds they have resorted to instead.
Get the raw data
Every number here is derived from an export you can download. CSV or JSONL, filtered however you like.
Figures refresh hourly. Severity, opportunity score and build complexity are language-model judgements over text, useful for ranking but not measurements — see the field dictionary for what each one actually means and how the corpus is biased.