Payroll Services

Payroll app fails to process payments on time and has banking connection issues, causing paycheck delays of up to a week.

A US company needs a payroll system to pay employees in Mexico, but lacks experience in cross-border payroll processing and doesn't know what to look out for.

User finds Gusto's recommended workers' compensation provider severely insufficient in coverage and support, and it lacks integration, offering zero advantages.

Tracking state retirement mandates across clients is difficult, especially for clients not using major payroll platforms.

The user is frustrated with per-run fees for off-cycle payroll runs, especially when multiple off-cycle runs occur in a month.

Manual payroll reconciliation between Webforms and SAP Wage Types is time-consuming and error-prone, requiring Excel VLOOKUP comparisons.

The user cannot view hours worked when accessing early pay in Gusto, making it hard to verify pay accuracy.

User cannot log in to Gusto using Google authentication, forcing a redundant and inconvenient email/password setup.

The user finds the app's login process frustrating due to mandatory code verification, and the health features are buried too deep in the menu, making the app not user-friendly.