The system crashes constantly and nobody can fix it, causing operational disruptions.

The business has inefficient customer care processes and difficulty accessing data reports.

The business experiences critical delays in receiving timely alerts about important operational events, leading to missed opportunities and potential losses.

The business experiences frequent server downtime totaling nearly 30 hours over the past 5 months, disrupting operations.

The business is experiencing email delivery failures that are negatively impacting operations.

Software trials are being locked out immediately without proper evaluation, and customer support relies on generic copy-paste responses instead of solving problems.