RoofScope: Client Clarity App
Homeowner Expectation Management for Roofing Jobs
RoofScope: Client Clarity App
RoofScope bridges the communication gap between roofing contractors and homeowners by pre-educating clients on common process surprises like hidden damage, dust control responsibilities, and insurance pricing. It delivers a visual, step-by-step homeowner journey guide and collects digital acknowledgment to reduce disputes and negative reviews.
- Visual homeowner journey timeline with tear-off phase alerts for potential hidden damage and dust
- Digital scope-of-work clarification for cleanup responsibilities and insurance vs actual estimate comparison
- Acknowledgment tracking with signature capture to confirm expectations were set
- Automated post-insurance-claim review request suppression until pricing education is confirmed
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