Clinicians are repeatedly denied login to HCHB via OKTA multiple times per week due to poor software reliability, causing frustration and productivity loss.

Existing identity and access management software (OKTA) and EMR (HCHB) are unreliable, causing frequent login failures that disrupt clinical workflow.

Severity

4High

Willingness to Pay

implied

Added

Jun 26, 2026

App Concept

AccessGuard Pro

AccessGuard Pro is a reliability monitoring and automated remediation layer for healthcare login systems. It detects authentication failures in real time, offers self-healing options (like token refresh or fallback authentication), and provides IT with actionable alerts, reducing clinician lockouts by 90%.

Key Features

Real-time authentication failure monitoring
Automated token refresh and fallback authentication
Root-cause analysis and alerting for IT
Self-service portal for clinicians to regain access quickly

Target Users: Clinicians and IT administrators in large home health agencies like Centerwell Home Health

Revenue Model: $5 per user per month for the base monitoring tier; $10 per user per month for premium with automated remediation

Existing Solutions Mentioned

OKTAHCHB

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