An accountant is overwhelmed because the new accounts payable clerk cannot perform basic tasks independently, requiring constant supervision and causing significant delays in bank reconciliations.

Workarounds Described

• Manually checks every task done by the AP clerk
• Uses detailed written instructions that the clerk still fails to follow

Implied Software Gaps

• Automated validation of entered data against bank deposits to catch missing amounts
• Workflow enforcement that requires confirmation of special instructions before proceeding
• Invoice authentication system to reduce risk of accepting fake invoices

AP Guard

AP Guard is an accounts payable automation platform with built-in verification and training tools for clerks. It uses AI to detect anomalies like suspicious invoices and missed data entries, while providing step-by-step guided workflows that enforce correct procedures. This reduces manual oversight and catches errors early.