eBay keeps flagging legitimate branded items as counterfeit despite including size labels and manufacturer tags, resulting in repeated bans and denied appeals.

Workarounds Described

• Takes photos of size labels and manufacturer tags to prove authenticity
• Appeals eBay's counterfeit flags with tag photos
• Repeatedly contacts eBay customer support for inconsistent answers

Implied Software Gaps

• A tool that verifies listing authenticity before listing to avoid flags
• An automated appeal support system that gathers and submits evidence effectively
• A marketplace compliance dashboard that explains why items are flagged and how to fix

BrandVerify

BrandVerify is a pre-listing verification tool that scans product photos and descriptions against brand guidelines and known authenticity markers to ensure listings won't trigger counterfeit flags. It provides a compliance score and suggests fixes before listing, reducing false positives and bans.

Existing Solutions Mentioned