Homeowner cannot verify or track the supplement process with their contractor and insurance company, leading to confusion and mistrust about repair approvals.

Workarounds Described

• Homeowner calls insurance company to verify contractor claims
• Contractor sends estimates via email or verbal communication
• Homeowner manually tracks multiple communication channels

Implied Software Gaps

• A central platform for all parties to upload and view repair estimates and approval statuses
• Automated documentation sharing to eliminate reliance on verbal or email communication
• Status tracking and notifications to prevent miscommunication and delays

ClaimBridge

ClaimBridge is a collaborative platform that connects homeowners, contractors, and insurance adjusters to streamline the supplement process for home repairs. It provides real-time visibility into estimates, approvals, and documentation, reducing miscommunication and delays.