Outpatient physiotherapy in Canada is broken: clinics lack equipment, offer only fee-for-service contracts with 40-50% splits and no benefits, cannot guarantee consistent caseloads, and owners have poor business acumen.

Workarounds Described

• Uses manual scheduling with split shifts (e.g., 3 hours morning and evening) to manage busy times
• Uses verbal promises of 'waitlist overflow' to justify hiring contract staff without guaranteed hours
• Clinic owners use spreadsheets or mental calculations for fee-for-service splits
• PTs rely on word-of-mouth or personal networking to find stable clinic jobs

Implied Software Gaps

• Automated scheduling and caseload allocation tool that guarantees minimum hours and matches patient demand
• Compensation modeling software that calculates transparent fee splits and projected take-home pay
• Waitlist and referral analytics to predict actual patient flow vs. claimed demand

ClinicsFlow

ClinicsFlow is a practice management platform for Canadian outpatient physiotherapy clinics that optimizes caseload allocation, provides transparent compensation modeling, and automates scheduling to ensure fair, stable work hours. It replaces the current manual spreadsheeting and ad-hoc scheduling that breeds uncertainty and low pay.