Tax controversy professionals at large CPA firms spend excessive time on administrative tasks like calling the IRS, tracking payments, and managing client accounts instead of substantive legal work.

Workarounds Described

• sitting on hold with the IRS for several hours each day
• tracking down client payments manually

Implied Software Gaps

• Automated IRS hold management and call-back system
• Integrated client payment tracking and reconciliation tool

ControversyFlow

ControversyFlow automates administrative tasks for tax controversy professionals by integrating with IRS systems, reducing hold times, and managing client communications. It frees up time for substantive work like research and representation.