After paying for a professional ceramic coating, the customer received a poor application with high spots, followed by water spots and permanent polisher damage to rubber trim during rework.

Workarounds Described

• shop relied on memory and didn't consult manufacturer cure instructions
• customer used own photos via Reddit to document damage

Implied Software Gaps

• app that automatically logs curing conditions and notifies when vehicle can be exposed to water
• app that automates before/after photo documentation and defect flagging

DetailDoc QC

A quality control and documentation app for auto detailing shops that guides technicians through manufacturer cure instructions, captures pre- and post-service photos with automated defect detection (water spots, trim damage), and provides a digital sign-off checklist for both the shop and customer before vehicle release.

Existing Solutions Mentioned