Discharging patients to skilled nursing facilities is chaotic and rushed due to medical, administrative, and logistical barriers, leading to stressful experiences for hospital staff.

Workarounds Described

• calling facilities first thing in the morning and bouncing around on phone for report
• social work manually setting up transportation and checking availability
• resident puts in discharge order minutes before ride arrives
• nurse prints after visit summary and stuffs it in belongings bag
• patient packs own supplies and hospital cups

Implied Software Gaps

• Automated facility acceptance verification based on patient's clinical status and facility rules
• Integrated transportation scheduling and tracking synced with discharge readiness
• Real-time task management and alerts for discharge order entry and medication review
• Digital discharge summary with one-click delivery to patient and facility

DischargeFlow

DischargeFlow is a care coordination platform that streamlines patient discharges to facilities. It automatically checks medical readiness criteria, syncs with facility availability and acceptance rules, coordinates transportation, and tracks task completion in real time, ensuring a smooth, unhurried discharge process.