A small CPA firm loses significant time tracking down missing documents from clients, especially when clients send hard copies instead of using digital portals.
Existing solutions like TaxDome's client task function fail because many clients still send hard copies, and there is no automated system to chase missing documents across both digital and physical channels.
Workarounds Described
- mailing tailored 'shopping list' style checklists of what clients gave last year
- using TaxDome Client Task function to request more information
- providing tax organizers and checklists to clients
Implied Software Gaps
- Automated multi-channel document request and tracking system that handles both digital and physical submissions
- Intelligent reminder system that adapts to client behavior and sends personalized prompts
- Integration of document request status into existing accounting workflow software
DocChaser Pro
DocChaser Pro is a document request automation tool designed for CPA firms. It automatically tracks document requests across email, portals, and physical mail, sends personalized reminders, and provides a dashboard showing real-time status of each client's document submission. It eliminates the manual back-and-forth of chasing missing documents.
- Multi-channel request deployment (email, portal, physical mail with printable barcodes)
- Automated reminder sequences based on deadlines and client history
- Centralized dashboard showing document status per client
- Integration with TaxDome and other major accounting platforms
- Client portal with secure upload and barcode matching for hard copies
Existing Solutions Mentioned
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