Small commercial brokerages struggle to track client enquiries coming from multiple channels (calls, WhatsApp, walk-ins, referrals) without a centralized system, leading to missed opportunities and disorganized follow-ups.

Existing solutions like spreadsheets and messaging apps are manual, not centralized, and lead to missed or duplicate follow-ups; enterprise tools are too expensive and complex for small teams.

Severity

3Medium

Willingness to Pay

implied

Added

Jun 20, 2026

Workarounds Described

Phone memory to store enquiry notes
WhatsApp groups to share leads
Excel sheet updated when someone remembers

Implied Software Gaps

Centralized lead capture from multiple channels into one dashboard
Automated lead assignment and follow-up reminders
Mobile-friendly input for walk-in and call enquiries

App Concept

EnquiryFlow Hub

A lightweight lead management app for small brokerages to automatically capture enquiries from calls, WhatsApp, walk-ins, and referrals into one unified dashboard. It provides simple assignment, reminders, and activity tracking without the bloat or cost of enterprise CRM.

Key Features

Multi-channel inbox that consolidates calls, WhatsApp messages, and walk-in notes
Auto-create leads from incoming WhatsApp messages with AI-powered extraction
Drag-and-drop lead assignment to team members
Automated follow-up reminders and status tracking
Excel/CSV export for reporting

Target Users: Owner-operators and small teams (3-20 brokers) in commercial real estate brokerages

Revenue Model: $29/mo per user subscription with a 14-day free trial; $99/mo flat for up to 5 users

Existing Solutions Mentioned

Excel sheetphone memoryWhatsApp groups

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