New homeowner has inherited an unknown water filter system with no manuals or service history and doesn't know how to maintain, service, or verify it's working.

Workarounds Described

• googling to identify equipment
• considering calling original brand directly for service
• debating finding a local service without any info

Implied Software Gaps

• App-based equipment identification and service history tracking would replace guesswork
• Integrated maintenance scheduling and reminders would replace relying on memory
• Verified local technician directory would replace random service searches

FilterMate

FilterMate is a mobile app that helps homeowners identify, track, and maintain inherited or existing water treatment systems. Users snap a photo of the equipment or enter the brand/model to get a digital profile with maintenance schedules, replacement part guides, and service reminders. FilterMate connects users with local certified technicians for diagnostics or repairs, bridging the gap between unknown equipment and proper upkeep.