Small business owners lack reliable, affordable IT support for occasional tech issues like network problems, system crashes, and device setup.

Existing solutions like Geeks On Site may be too costly or not tailored for small businesses that need occasional, per-incident support rather than ongoing contracts.

Severity

3Medium

Willingness to Pay

implied

Added

Apr 27, 2026

App Concept

FixItNow

FixItNow is a pay-per-incident IT support platform for small businesses. Connect instantly with vetted technicians to resolve network issues, system crashes, and device setup without monthly commitments. Faster and cheaper than traditional MSPs.

Key Features

Pay-per-incident pricing with no monthly fees
Instant connection to a live technician via chat or video call
Remote troubleshooting and guided fixes
Escalation to on-site support if needed

Target Users: Small business owners (1-50 employees) across all industries who need occasional IT support without ongoing contracts.

Revenue Model: $49 per incident (remote) / $149 per incident (on-site), with optional $19/mo priority access subscription.

Existing Solutions Mentioned

Geeks On Site

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