Auto repair technicians lose income due to unfair flat rate pay system, where warranty work pays significantly less than customer pay, and they must submit extensive case files for warranty authorization.

Workarounds Described

• older techs trained to look for customer pay work before warranty
• submitting casefiles via email back and forth to get warranty authorization

Implied Software Gaps

• Automated warranty claim system that ensures fair pay without manual casefile emails
• Job classification tool that prioritizes high-paying work transparently

FlatRateFair

FlatRateFair is a transparent compensation management platform that ensures technicians are paid fairly for all work, regardless of warranty or customer pay. It automates warranty claim submission and tracks time vs. flat rate, providing evidence for fair pay disputes.

Existing Solutions Mentioned