Health, Wellness, and BeautyScheduling & Booking4HighOwner$ implied
A beauty salon owner is unable to make basic changes to appointments and deposits in Acuity Scheduling after a recent update, forcing time-consuming workarounds.
Acuity's recent update removed flexible editing of appointments and deposits, lacking an admin override for common changes.
49
0
Opp. Score
49
Severity
4High
Willingness to Pay
implied
Added
Oct 29, 2026
Workarounds Described
- Cancel and recreate appointment to change service type
- Cancel and recreate appointment to correct deposit amount
- Cancel and recreate appointment to transfer deposit
Implied Software Gaps
- System to change appointment type with price difference while retaining deposit
- System to edit deposit amount freely
- System to correct recorded payment amount without cancellation
- System to transfer deposits between appointments directly
App Concept
FlexBook
FlexBook is a booking platform for service businesses that offers flexible appointment and deposit management. It allows admins to freely change appointment types, adjust deposit amounts, correct payment errors, and transfer deposits without canceling appointments, with full audit trails.
Key Features
- Admin override for appointment and deposit edits
- Transfer deposits between appointments without cancellation
- Edit payment records with correction history
- Role-based permissions with audit logs
Target Users: Salon and spa owners, and other appointment-based service businesses (1-20 employees) that require deposits.
Revenue Model: $29/mo per user SaaS subscription with a 14-day free trial
Existing Solutions Mentioned
Acuity Scheduling
Part of App Idea
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