A nurse floating to the ER holding area for the first time struggles with managing multiple tasks and patients without proper orientation, leading to missed labs, documentation errors, and feelings of incompetence.

Workarounds Described

• Runs around trying to find supplies and equipment
• Keeps mental track of tasks and patients, leading to missed labs and documentation
• Stays late to help next shift catch up

Implied Software Gaps

• Unit-specific orientation and task checklist app for floating nurses
• Real-time alert system for critical lab draws and protocol reminders
• Automated documentation status tracker to prevent missed entries

FloatNurse Navigator

A mobile app that provides just-in-time unit-specific checklists, task prioritization, and real-time alerts for critical tasks (like lab draws from correct lines, CIWA protocols, and documentation) when floating to unfamiliar units. It reduces cognitive load and prevents missed care.