Customers cannot book two massages at the same time; they must complete two separate transactions, and the second transaction often fails.

The booking software does not support booking multiple simultaneous appointments for different people in a single transaction, and there is a technical issue causing the second transaction to fail.

Opp. Score

Severity

3Medium

Willingness to Pay

none

Added

Jul 1, 2026

Workarounds Described

had to do 2 separate transactions

Implied Software Gaps

Support for booking multiple appointments for different clients at the same time slot in one transaction

App Concept

GroupBook Simultaneous

GroupBook Simultaneous is a booking engine for wellness businesses that allows customers to book multiple appointments at the same time slot for different people in one seamless transaction. It eliminates the need for separate bookings and prevents transaction failures.

Key Features

Multi-appointment booking in a single transaction for the same time slot
Automatic detection and grouping of appointments for parties
Reliable second transaction handling with fallback mechanisms
Integration with existing salon/spa management software via API

Target Users: Wellness and beauty businesses (spas, salons, massage studios) using Fresha or similar platforms, especially those with high party bookings.

Revenue Model: Per-transaction fee of $1.00 for each booking made through GroupBook Simultaneous, or $99/mo flat fee for unlimited bookings.

Part of App Idea

Customers cannot book two massages at the same time; they must complete two separate transactions, and the second transaction often fails.

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