A hospice nurse is left undertrained and unsupported, forced to handle complex patient care situations alone and take on-call shifts without backup, leading to burnout and resignation.

Workarounds Described

• Called the patient's primary nurse from outside the home to get instructions on draining a paracentesis drain
• Relied on family member to instruct on drain care

Implied Software Gaps

• Just-in-time clinical procedure reference accessible on mobile
• On-call backup scheduling and swap management tool

HospiceCare Onboard & Support

A mobile app that provides structured onboarding, just-in-time clinical procedure guides, and reliable on-call backup scheduling for hospice nurses. It ensures new nurses are properly trained and supported, reducing stress and improving patient care.