Promotional emails to regular customers are landing in spam since December, causing open rates to drop by over half, and the business owner cannot determine whether the issue is technical (Google's new bulk sender requirements) or tool-related.

Workarounds Described

• asks three regulars if they received emails
• resent to non-openers
• one regular checked spam folder and found emails

Implied Software Gaps

• Deliverability monitoring that proactively notifies when emails start landing in spam
• Automated compliance setup for new email authentication standards

InboxGuard Pro

An email deliverability tool designed for small business owners that monitors and diagnoses spam placement, provides actionable compliance steps, and automates warming/cooling of sender reputation. Unlike generic email platforms, it proactively alerts users to deliverability drops and suggests fixes without requiring technical knowledge.

Existing Solutions Mentioned