Client intake process at a small accounting firm is disorganized, relying on previous year's returns instead of original documents, and tax software does not update pulled-forward data, forcing manual entry for accurate multi-year reports.
ProSeries fails to automatically update pulled-forward data when prior year returns are amended, requiring manual re-entry; no standardized digital client intake checklist or document collection workflow in place.
Workarounds Described
- Asks for previous year's return instead of original documents
- Manually enters differences to show accurate two-year report when prior return is amended
Implied Software Gaps
- Digital intake checklist that mandates original documents before proceeding
- Automated data synchronization that updates prior-year figures when returns are amended
IntakeFlow for Accountants
IntakeFlow digitizes the client onboarding process for accounting firms with smart checklists that auto-request original documents, verify social security numbers, and integrate with tax software to automatically update prior-year data when amendments occur. It eliminates manual re-entry and ensures a complete, audit-ready client file before return preparation begins.
- Customizable intake checklist that dynamically requests original documents based on return type
- Integration with tax software to detect amendments and automatically update pulled-forward data
- Secure client portal for document upload and SSN verification
- Automated reminders and status tracking to ensure complete intake before preparation
Existing Solutions Mentioned
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