Determining the optimal point at which to switch from in-house IT to a managed service provider (MSP) based on cost and coverage.

No existing tool or model to easily compare total cost of ownership and coverage gaps between in-house IT and MSP contracts.

Severity

2Mild

Willingness to Pay

implied

Added

Jun 3, 2026

App Concept

IT Sizing Decision Tool

A decision-support platform that helps IT managers and leadership model the total cost of IT operations—comparing in-house staff salary, tools, and coverage gaps against MSP contracts with 24/7 support. It provides data-driven recommendations based on headcount, service level requirements, and budget constraints.

Key Features

Cost comparison calculator for in-house vs MSP scenarios
Coverage gap analysis with severity scoring
Benchmarking against similar-sized organizations
Scenario modeling with customizable parameters

Target Users: IT managers and business leaders in mid-market companies evaluating IT support models

Revenue Model: Freemium basic calculator; premium subscription at $99/mo for advanced analytics and benchmarking

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