Gas company technicians failed to find leaks in existing piping and incorrectly diagnosed a leak inside a tankless water heater unit.
Gas company technicians performed an incomplete or inaccurate inspection, missing external leaks and misdiagnosing an internal unit leak, likely due to lack of thoroughness, knowledge, or time.
LeakDetect Pro
LeakDetect Pro is a mobile app that guides field technicians through a standardized, step-by-step gas leak inspection protocol with checklists, diagnostic logs, and photo documentation. It ensures thorough coverage of all fittings and unit components, reducing misdiagnosis and missed leaks. Unlike generic inspection forms, it is purpose-built for gas fitters and plumbers, with features like automatic leak rate calculation and integration with manometers.
- Step-by-step inspection checklist with required checkpoints (fittings, valves, unit internals)
- Photo and note capture tied to each checkpoint for evidence
- Leak rate calculator from manometer readings
- Digital report generation for client and gas company records
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