A homeowner cannot determine why their water meter shows intermittent water flow and receives leak alerts despite no visible signs of a leak, and feels shamed by the utility provider's comparative usage reports.

Workarounds Described

• uploads photos of water alerts to ask for help on social media
• manually checks toilets and sprinkler system but still can't find the cause

Implied Software Gaps

• Residential water monitoring app that correlates meter data with household activities to explain intermittent flow
• Tool that replaces manual inspection by automatically analyzing usage patterns and identifying probable sources

LeakSense Home

LeakSense Home is a consumer-friendly water monitoring app that connects to smart water meters or sensors to provide real-time usage data and diagnostics. It identifies intermittent flows, distinguishes between legitimate usage (showers, sprinklers) and potential leaks, and explains anomalies without shaming the user.