Inheriting a profitable electrical surplus business with no online presence, inventory tracking, or digital systems, causing sales to drop 75% and making customer acquisition difficult.

Workarounds Described

• doing everything by paper
• keeping inventory in his head
• deactivated eBay store due to inability to manage shipping remotely

Implied Software Gaps

• Digital inventory management system with mobile access
• Automated e-commerce platform with shipping integration
• Customer relationship management system to rebuild trust after ownership changes

LegacyShift Pro

A business transition platform specifically designed for inheriting service businesses, providing instant digital infrastructure, customer retention tools, and growth roadmaps. It converts paper-based operations into automated systems within days, helping new owners stabilize revenue while learning the business.