Small business artist lacks reliable information on product manufacturers and production details (e.g., cardboard backing not included), leading to costly mistakes and product damage.

Workarounds Described

• Asks in video comments for information on manufacturer and techniques

Implied Software Gaps

• A platform that aggregates manufacturer reviews and production details would replace the need to ask in comments.

MakerSource Hub

A platform where small business owners in creative fields can share and access vetted information about manufacturers, including product specifications, quality notes, and tips like 'adds cardboard backing' to avoid costly mistakes. Crowdsourced reviews with verified purchase badges build trust and reduce research time.