Small business accountant needs a payroll system that supports multi-client management, transparent pricing, and basic accounting features without the frustrations of QuickBooks.
QuickBooks has poor customer service, hidden charges, outages, and forced retirements. Gusto 'steals customers' by handling payroll directly rather than acting as a back-end processor. Sage is opaque about features and pushes to pricing without answering questions.
Workarounds Described
- Uses QuickBooks desktop even though frustrated because alternatives don't meet needs
- Spent hours researching and calling vendors but found none suitable
Implied Software Gaps
- A payroll platform that processes data submitted by the accountant without taking over client relationships
- Accounting+pPayroll hybrid with multi-company support and transparent pricing
MultiClient Payroll Hub
MultiClient Payroll Hub is a white-label payroll processing platform designed for accountants who manage payroll for multiple small businesses. It lets the accountant input data and submit payroll, while the system handles calculations, tax filings, and direct deposits under the accountant's branding—never poaching clients. Transparent pricing, unlimited companies per account, and integrated basic accounting (P&L, balance sheet, A/P, A/R) eliminate the need for separate QuickBooks.
- Multi-company dashboard with unlimited company management up to 50+
- Payroll processing: user inputs hours/pay, system handles calculations, tax filings, and direct deposits
- Integrated basic accounting: P&L, balance sheet, job cost, A/P, A/R, bank reconciliation
- Transparent flat-rate pricing per company per month, no hidden fees
- Dedicated phone support with extended hours at no extra charge
Existing Solutions Mentioned
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