A new nurse in a post-acute facility is overwhelmed by an unrealistic workload that includes direct patient care, administrative tasks, constant interruptions, and understaffing, leading to long shifts and unfinished work.

Workarounds Described

• monitors an app for orders to transcribe and verify throughout the day
• monitors the bowel list handed off to the med tech
• monitors what the CNAs are doing
• constantly interrupted and pulled away

Implied Software Gaps

• Unified task management and prioritization system integrated with EHR
• Automated communication and alerting to reduce phone calls and manual follow-ups
• Real-time staff task tracking and delegation platform
• Interruption management system that batches non-urgent requests

NurseFlow

NurseFlow is a mobile and web app that streamlines nursing workflows by centralizing task management, communication, and documentation. It prioritizes patient care activities, automates routine administrative tasks, and provides real-time visibility into staff availability and patient needs, reducing interruptions and improving efficiency.