Nurses on night shifts struggle with demanding patients and families, uncooperative patients, and system crashes while managing multiple critical tasks with limited resources.

Workarounds Described

• nurse manually addressing repetitive family questions face-to-face
• hand-drawing saline flushes from vials to accommodate patient allergy preference
• re-priming entire IV tubing set due to patient refusal of connection
• calling step-down nurse for help with blood draw during crisis

Implied Software Gaps

• App for families to submit non-urgent requests and receive automated status updates without interrupting nurse
• Patient preference database that automatically adjusts care workflows (e.g., saline type, sleep schedule)
• Centralized incident log for tracking non-compliant patient behaviors across shifts

NurseShield Pro

An integrated patient and family communication platform that streamlines non-clinical interactions, provides automated updates, and logs patient preferences to reduce nurse interruptions. Combines EMR-light functionality with patient education modules to preempt common questions and non-compliance.

Existing Solutions Mentioned