Tracking prepaid session balances accurately is time-consuming and error-prone as customer cancellations and rescheduling increase.

Workarounds Described

• uses notes to track prepaid sessions
• uses spreadsheets to track prepaid sessions
• relies on staff memory to track prepaid sessions
• manually updates prepaid session counts

Implied Software Gaps

• An app that automatically tracks prepaid session balances without manual entry.
• A system that handles cancellations and rescheduling without complex calculations.
• A customer-facing portal for clients to see their remaining sessions.

PackageBalance Pro

A standalone or integrated app that automatically tracks prepaid session packages. It syncs with booking and payment systems, deducts sessions upon booking, handles cancellations and rescheduling seamlessly, and gives customers a self-service portal to check remaining balance.

Existing Solutions Mentioned