Independent automotive shops struggle to efficiently source parts from dealerships due to unresponsive staff, communication barriers, and slow ordering processes.

Workarounds Described

• calling between three dealerships to source parts
• providing parts numbers over the phone to dealership staff

Implied Software Gaps

• Centralized parts ordering platform connecting multiple dealerships
• Direct parts number submission system bypassing manual staff entry

PartsFlow Connect

A direct parts procurement platform connecting independent repair shops with dealership parts departments. It eliminates phone tag by allowing shops to submit parts requests directly to multiple dealerships simultaneously, track order status in real-time, and receive competitive pricing. The system validates parts numbers automatically and provides estimated delivery timelines.