A small business owner needs to correct erroneous W2 records from 2021 after a payroll company transition caused duplicate reporting, but faces bureaucratic confusion about who can help resolve the issue with IRS and SSN.

The business owner has a tax consultant who specializes in 1065/Schedule K forms but lacks expertise in W2 corrections, creating a gap in specialized payroll tax resolution services.

Severity

4High

Willingness to Pay

implied

Added

Apr 21, 2026

App Concept

PayrollFix Pro

A specialized software platform that connects small business owners with certified payroll tax resolution experts who can navigate IRS and SSA corrections. It provides guided workflows for identifying reporting errors, preparing correction forms, and managing communications with tax agencies, eliminating the confusion of finding the right expert.

Key Features

Expert matching algorithm for payroll tax specialists
Guided correction form preparation with IRS/SSA compliance checks
Case management dashboard tracking all agency communications
Integration with payroll systems to identify reporting discrepancies

Target Users: Small business owners in accounting/bookkeeping or professional services industries with 1-50 employees who handle payroll internally or through third-party providers

Revenue Model: $199 one-time case resolution fee plus $49/month subscription for ongoing payroll compliance monitoring

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