Pest control technician uses a handheld B&G sprayer instead of a backpack sprayer, causing slow, sloppy work and likely resulting in callback for reservice.

Workarounds Described

• uses handheld B&G sprayer when backpack sprayer breaks

Implied Software Gaps

• Equipment maintenance alert system that notifies technician when sprayer needs repair or replacement

PestPro Equipment Monitor

A mobile app that tracks pest control equipment maintenance and replacement, sending alerts when a backpack sprayer needs servicing or replacement. It also provides step-by-step replacement guides and connects technicians to nearest equipment suppliers.

Existing Solutions Mentioned