A 3rd-floor tenant in an old triple-decker experiences recurring drain clogs and tub backups, suspecting a 2nd-floor garbage disposal is causing the issue, but the cause is unconfirmed and existing solutions fail to prevent recurrence.

Workarounds Described

• Uses DIY drain clearing with a snake or chemical when clog occurs
• Wipes grease and uses compost to minimize debris down sink
• Relies on verbal communication with 2nd-floor tenant about garbage disposal usage

Implied Software Gaps

• Remote drain monitoring system that alerts when flow rate drops indicating buildup
• App that coordinates between units to test water usage and pinpoint clog source

PipeScope Diagnostic

PipeScope Diagnostic is a service platform that connects tenants and homeowners with plumbers equipped with camera inspection scopes, providing video evidence of pipe conditions and source of clogs. It offers scheduled monitoring and expert analysis, eliminating guesswork in multi-unit buildings.

Existing Solutions Mentioned