A nurse is distressed by a bedside incision and drainage procedure performed without adequate pain management, clear communication, or proper specimen labeling.

Workarounds Described

• nurse had to track down doctor via chat and phone calls to clarify procedure location
• nurse used whiteboard or notes to remember PRN availability and timing

Implied Software Gaps

• Procedure coordination and real-time communication tool that automates scheduling updates and medication readiness

ProcedureFlow

ProcedureFlow is a workflow and communication platform designed for hospital units to coordinate bedside procedures. It ensures real-time updates on scheduling, pain medication administration, and specimen handling, reducing errors and patient suffering.