Staff members are being asked to perform simple ERP searches instead of higher-paid reviewers because the reviewers' billing rates are too expensive for basic data retrieval tasks.

Workarounds Described

• Having lower-paid staff perform ERP searches instead of qualified reviewers

Implied Software Gaps

• ERP system with role-based access controls that automatically apply appropriate billing rates for different types of queries

RateGuard ERP Access

A tiered access system for ERP platforms that allows different user roles to perform basic data searches at appropriate billing rates. It solves the cost inefficiency of having expensive professionals do simple tasks by providing role-based access controls with automated rate assignment.