Plumbing/septic inspection reports are sent to the homeowner instead of the buyer client, creating confidentiality and trust issues in real estate transactions.

No dedicated portal or workflow for directing inspection reports to the paying client (buyer) versus property owner; current process relies on policy assumptions.

Severity

3Medium

Willingness to Pay

implied

Added

May 27, 2026

Workarounds Described

Assumed report would be sent to buyer like home inspection, but policy sent to homeowner

Implied Software Gaps

A system that automatically routes inspection reports to the correct party based on the service order client

App Concept

ReportRoute

ReportRoute is a secure delivery platform for inspection reports that allows inspectors to assign reports to specific parties (buyer, agent, seller) with granular access controls. It automates report distribution based on the client relationship, ensuring confidential documents reach the right stakeholder.

Key Features

Role-based report distribution: buyer, agent, seller, inspector
Secure portal with access expiration
Integration with inspection software and email
Audit trail of who viewed the report

Target Users: Home inspectors and real estate agents in residential property transactions at small to mid-size inspection firms

Revenue Model: $25/mo per inspector account, with a free tier for individual agents

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