Homeowner discovers roofers failed to replace visibly cracked and compromised roof decking before installing new shingles, despite prior communication with the project manager.

Workarounds Described

• Homeowner personally inspects attic and takes video to show project manager
• Reliance on verbal communication between project manager and foreman, which failed
• No tool used to ensure decking issues are communicated and resolved

Implied Software Gaps

• Mobile app for capturing and sharing roof decking issues with real-time status updates
• Task management system to assign decking repair to specific crew members and confirm completion
• Digital checklist to ensure all identified issues are addressed before next construction phase

RoofScope QC

A mobile app for roofing crews and homeowners to document, communicate, and verify decking repairs in real-time. It ensures no critical issue is missed before shingles are installed by providing photo/video evidence, task assignments, and sign-off checklists.