Nurses cannot find staff to provide 1:1 patient safety observation and need to document the unsafe staffing situation to protect themselves legally.

Workarounds Described

• argued for nursing supervisor to sit with patient while waiting for central staffing

Implied Software Gaps

• An immediate escalation and documentation tool for unsafe staffing situations that replaces ad-hoc verbal arguments.

SafeStaff Watch

SafeStaff Watch is a mobile app for nurses to instantly document unsafe staffing events, such as missing 1:1 patient safety observation staff. It creates a timestamped, tamper-proof record that auto-escalates to supervisors and risk management, helping protect nurses from liability while driving staffing accountability.