A new patient care technician in a hospital struggles to manage heavy, changing workloads and keep track of multiple patient care tasks without a consistent system, causing anxiety and fear of missing duties.

Workarounds Described

• uses a notebook to write down tasks and reference when to do vitals and sugars

Implied Software Gaps

• A mobile app that automatically builds and updates daily patient care schedules based on current assignments and custom intervals

ShiftAssist PCT

A mobile app designed for new patient care technicians that dynamically generates daily task checklists based on patient assignments, provides timed reminders for vitals, sugars, and mobilization, and tracks completion to reduce cognitive overload. It replaces paper notebooks with a smart, adaptive workflow tool that adjusts to changing patient rosters and hospital protocols.